faq

What is Rocket Shirts?
We are a small team making funny, ironic, and funky shirts. Our goal is to one day blast off and and have people wearing our shirts all over the galaxy!

Do you do custom orders?
Yes, for the time being we are able to take custom orders. Please visit our Custom Orders and we'll be happy to help you out.

What products do you have?
Since we have a limited amount of space in our shop, we can only offer unisex style shirts for our online orders. With your continued support, we will be able to expand our selection for you.

Customers who come into our store do have more variety in their selection of garments, please contact us for more details. 

If any of our online customers would really like a different style please contact support@rocketshirts.ca and we'll be happy to work with you.

Can we submit designs and ideas?
Yes please! We love hearing from you guys, and in the future we hope to offer a program for people looking to sell their own art. Stay tuned for more!

How can I become an ambassador for Rocket Shirts?
We are always looking to grow, and if the community helps out it's even better for all of us. The more support we get from you, the more services we'll be able to provide. Please Contact Us for information on a partnership.

When will my shirts get here?
We make all of our shirts to order. Printing takes place within 1-2 days of your order being placed. You should expect 10-12 days to receive your item(s) unless you are an international customer. If you need your shirt for a specific date please order at least 10 business days in advance. We will not put your order ahead of others if it was not purchased on time. 

How can I cancel my order if I made a mistake?
Our team works very hard to get orders shipped to you as fast as possible, which means there is a very small window for cancellations. If we have already started production on your shirt we can no longer cancel it because our shirts are all made to order. Please Contact Us to inquire about a cancellation.

How do I do a return/exchange or a refund?
Please refer to our Refund Policy page.

What discounts do you offer?
We are always running new promotions and special offers. Sign up for our newsletter to stay up to date on new discounts; Plus you get a discount code sent to your inbox for signing up! Don't forget to follow our social media for exclusive specials as well.

 

If you have a question that was not covered here please Contact Us and we'll be happy to answer your questions! Thanks for shopping with Rocket Shirts.